Measuring The Perception And Attitudes Of The Students Of The Faculty Of Business Administration From The Application Total Quality Management In Administrative Education

A Survey Study On the Students Of the Faculty Of Business Administration, Laghouat University

Abstract

Is the quality of services and basic job is to be given to any department of the utmost importance and providing the appropriate environment and appropriate to provide the basics and requirements of this post, to go towards services in this era, and a university course and service functions to be interest in it today that the quality of services provided by Community to accompany the production - the student - and research programs, develop and provide training and training and motivation to ensure quality, where the quality and the quality of public services is inevitable in light of global changes and transformations, which must inculcate a culture of quality or idea at all Levels of the university.

The goal is a global university is the development and renovation and modernization, and to reduce this must change and the introduction of the reasons for and methods of TQM is the most important methods of change and require the latter to re-engineering the education system by introducing a new set of rules surplus to organizational success Of the University, also needs a system for the quality of educational services and research and administrative and financial specifications in the ISO, the university has become today responsible for the preparation of graduates and the preparation of research, but only now have today is to provide the regulatory environment and the purpose of work and solve problems in society

Given the importance and application of TQM in universities, the direct impact of "student" on the applicability of this administration support through his or rejection of the philosophy of our modern analytical study of the positions of students of the College of Business Administration, University of Laghouat by the application of TQM in education administration. According to the study the following problems:

What is the position of students from the Faculty of Business Administration at the University of LAGHOUAT  by the application of TQM?

We believe that the study of this problem our way into the importance of studying the problems of the following subsidiary:

1. How understanding and knowledge of students Total Quality Management philosophy?
2. How contribution of the Department of the University through their decisions and to influence the position of a student by the application of total quality management philosophy?
3. How understanding and knowledge of students Total Quality Management philosophy?